Frequently Asked Questions

AYIO Jobs covers the full transport and logistics industry across 9 categories:

• Driving — truck drivers, delivery drivers, couriers, bus/coach, taxi/rideshare, food delivery
• Warehouse & Distribution — forklift operators, pick packers, storepersons, warehouse supervisors
• Logistics & Office — dispatchers, fleet managers, logistics planners, freight forwarders, transport admin
• Machinery & Plant — excavator, crane, loader, grader, dozer, telehandler operators
• Support Roles — diesel mechanics, traffic controllers, yard hands, wash bay attendants
• Mechanical & Technical — diesel mechanics, auto electricians, heavy vehicle technicians, body builders
• Dealership & Sales — truck sales, parts interpreters, service advisors, fleet sales
• Compliance & Safety — WHS officers, chain of responsibility, fatigue management, transport compliance
• Transport Finance — fleet finance, insurance brokers, asset managers, leasing specialists

Over 61 specialised roles across the transport and logistics industry.

Yes! AYIO Jobs supports all transport and logistics roles — not just driving. You can post for warehouse workers, forklift operators, dispatchers, fleet managers, logistics planners, mechanics, traffic controllers and more. Select the relevant category when posting your job.

Yes, completely free! Job seekers across all transport and logistics roles can create profiles, search for jobs, apply to positions, save jobs, and message employers at no cost. You'll never be charged to use AYIO Jobs as a candidate.

Click the "Register" button in the top right corner and select "I'm a Job Seeker". Fill in your details including your industry (Driving, Warehouse, Logistics, Machinery or Support), role, licence class, experience, and location. Your account is created pending admin approval — you'll receive an email once your account has been verified and activated.

AYIO Jobs supports all Australian vehicle licences: C (Car), LR (Light Rigid), MR (Medium Rigid), HR (Heavy Rigid), HC (Heavy Combination), and MC (Multi Combination). You can also add endorsements like Dangerous Goods, Forklift, and Fatigue Management. The available licences depend on the role you select during registration.

Click on any job listing to view the full details, then click "Apply Now". Your saved profile information is used automatically for a quick application. You can add a cover letter and optionally upload your resume. Your application will be sent to the employer, and you'll be notified when they respond.

No. Your privacy is protected. Employers can only see your profile information (name, licence, experience) and must contact you through AYIO Jobs messaging. Your email, phone, and address are never shared with employers until you choose to share them in a conversation.

To express interest, apply for the job using the "Apply Now" button. If the employer is interested in your application, they will start a conversation with you through our secure messaging system. You can then reply to their messages from your Dashboard.

To protect both parties and ensure quality connections, only employers can initiate conversations with candidates who have applied. This ensures employers review your application first before any messaging occurs, resulting in more relevant and productive conversations.

Yes! Click the bookmark icon on any job listing to save it. Saved jobs appear in your Dashboard under "Saved Jobs" so you can easily find them later.

Our AI Resume Builder uses your profile data to generate a professional transport and logistics resume. It writes your summary, highlights relevant licences and tickets, improves your work experience descriptions, and formats everything for the industry. You can download the finished resume as a PDF.

Go to your Dashboard and set your job preferences (licence types, locations, job types). You'll receive email notifications and optional push notifications when new jobs matching your criteria are posted. Enable browser push notifications to get instant alerts even when you're not on the site.

When you view or apply for a job, our AI scores how well your profile matches the job requirements across 10 dimensions: licence class, experience years, endorsements, location proximity, salary expectations, vehicle experience, availability, route type, shift preference, and profile completeness. The higher your score, the better your chances of being shortlisted.

Your match score is calculated by our AI based on how well your profile matches a job's requirements. To improve it:

• Complete your profile — fill in all sections including licence class, endorsements, and experience years
• Add your vehicle experience — select every vehicle and trailer type you have operated
• Upload a resume — profiles with resumes rank higher
• Set your work preferences — employment type, shift preference, and route types
• Keep your location up to date — proximity to the job location is a major factor

Profiles with 80%+ completion are shown first to employers in search results.

No. Your desired pay range is private and never shown to employers. It is only used internally by our AI to match you with jobs that fit your expectations.

The Salary Insights page shows real salary data sourced from active job listings on AYIO Jobs. You can view average salaries broken down by role, category, state, and licence class — so you know what transport and logistics professionals are actually being paid across Australia.

As you browse jobs, AYIO Jobs keeps track of the jobs you've recently viewed. You'll see a "Recently Viewed" section on the homepage and jobs page so you can quickly return to listings you were interested in.

All employer features are currently free until 1 September 2026 as part of our extended launch period. After that, we offer 4 fixed monthly plans: Starter ($299/month) with 1 job, Growth ($799/month) with 3 jobs, Business ($1,499/month) with 5 jobs + 1 featured slot, and Enterprise ($2,999/month) with 10 jobs + 3 featured slots. All plans include unlimited messaging, AI Job Writer, and AI Candidate Scoring.

Register as an employer, verify your ABN (Australian Business Number), then go to your Dashboard and click "Post a Job". Fill in the job details including title, description, location, licence requirements, and pay. You can also use our AI Job Writer to generate a professional listing. Every job is reviewed by an admin before it goes live — approval typically takes under 1 hour.

AI Candidate Scoring automatically ranks applicants based on how well their qualifications match your job requirements. It scores candidates across 10 dimensions: licence class, experience years, endorsements, location proximity, salary expectations, vehicle experience, availability, route type, shift preference, and profile completeness — saving you hours of manual review and helping you identify the best candidates quickly.

Go to your Dashboard, view a candidate's application, and click "Message Job Seeker". All communication happens through our secure platform messaging — candidate contact details (email, phone) are never exposed. You can only message candidates who have formally applied to your jobs.

No. To protect candidate privacy, contact details (email, phone, address) are hidden from your view. Use our secure messaging system to communicate. Once you've both agreed to move forward, candidates can choose to share their contact details directly in the conversation.

This protects you from spam and unsolicited messages. Only candidates who have formally applied to your jobs can receive messages from you, ensuring relevant connections. When you receive an application, you can review it before deciding to start a conversation.

Every job listing is manually reviewed by our admin team before it goes live. This ensures listing quality, prevents spam and fake listings, and protects job seekers. Approval typically takes under 1 hour during business hours. If your listing needs changes, we'll contact you with feedback.

Yes! You can edit your job listings anytime from your Dashboard. For active (live) jobs, your changes are submitted for admin review to maintain listing quality. Your original job stays live until the edits are approved. You'll be notified once your changes have been reviewed.

Go to your Dashboard to view all applications. You can filter by job or status, and update statuses (New, Viewed, Shortlisted, Interview, Offered, Hired, or Rejected). AI scores help you quickly identify top candidates.

Featured jobs appear at the TOP of all search results with a gold highlight and "Featured" badge. They get significantly more visibility than regular listings. Business plan includes 1 featured slot, Enterprise includes 3 featured slots.

All new employer registrations are manually reviewed. We verify your ABN (Australian Business Number) and check company details. We also require admin approval for all jobs posted to prevent spam and fake listings.

Transport businesses for sale are listed on AYIO Marketplace. Business owners list their own business directly with a flat listing fee. AYIO Jobs is an employment platform only and does not act as a broker or agent.

Regular job listings on AYIO Jobs are for employment opportunities. Transport businesses for sale are listed separately on AYIO Marketplace.

Transport businesses for sale are listed on AYIO Marketplace. Each listing is placed directly by the business owner.

AYIO Financial PTY LTD operates a finance enquiry service at ayiofinancial.com.au. AYIO does not provide credit; enquiries are referred to an external Australian Credit Licence holder (ACL 570670) who is solely responsible for any credit assistance or approval. This is a disclosed commercial referral.

To list a transport business for sale, visit AYIO Marketplace. This is a separate flat-fee listing — AYIO is a classified advertising platform and does not act as a broker or agent.

Yes! All employer features are currently free until 1 September 2026 as part of our extended launch period. Post jobs, receive applications, use AI Candidate Scoring, AI Job Writer, bulk actions, and all platform features at no cost. No credit card required.

We offer 4 fixed monthly plans: Starter ($299/month) with 1 active job listing, Growth ($799/month) with 3 jobs, Business ($1,499/month) with 5 jobs + 1 featured slot, and Enterprise ($2,999/month) with 10 jobs + 3 featured slots. All plans include unlimited messaging, AI Job Writer, AI Candidate Scoring, bulk actions, and CSV export.

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure Stripe payment gateway. All payments are processed in AUD.

Go to your Dashboard → My Plan and click "Change Plan". Select your new plan. Upgrades take effect immediately with prorated billing. Downgrades apply at the next billing cycle.

You can cancel anytime from your Dashboard under My Plan, or directly from your Stripe billing portal. Your plan remains active until the end of the current billing period. After cancellation, your account reverts to Free tier.

Refunds are handled on a case-by-case basis. If you've experienced a technical issue that prevented service delivery, contact info@ayiojobs.com.au within 7 days to discuss a refund.

New accounts require admin approval to prevent spam and fake profiles. Our team manually reviews each registration to ensure quality. This typically takes 1-2 business hours during weekdays.

Go to your Dashboard and click on "Profile" or "Settings". You can update your personal details, licences, endorsements, experience, location, and preferences at any time. Keeping your profile up to date helps employers find you and improves your AI match scores.

Go to your Dashboard → Resume Builder to create or update your resume. You can use our AI-powered Resume Builder to generate a professional resume based on your profile data, or upload your own resume file.

Click "Forgot Password" on the login page and enter your registered email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it. Reset links expire after 1 hour for security.

Go to your Dashboard → Settings to update your email address. You'll need to verify the new email before the change takes effect.

Yes. Contact us at info@ayiojobs.com.au from your registered email address and request account deletion. We'll process your request within 7 days per Australian privacy laws. All your personal data will be permanently removed.

No. Your contact information (email, phone, address) is kept private and hidden from employers. All communication happens through our secure messaging system. You can choose to share your contact details in the conversation once you're comfortable.

Every time you sign in, after entering your password we send a 6-digit verification code to your registered email address. You must enter this code to complete the sign-in process. This means even if someone obtains your password, they cannot access your account without access to your email.

The code expires after 10 minutes and can only be used once. This keeps your account secure without needing to download any app.

No. AYIO Jobs uses email-based verification codes. When you sign in, a 6-digit code is sent directly to your email address. There is no need to install an authenticator app, scan any QR codes, or manage backup codes. Simply check your email and enter the code.

If you don't receive the code within a couple of minutes:

• Check your spam or junk folder
• Click "Resend code" on the verification page (available after 60 seconds)
• Make sure your registered email address is correct

If you continue to have trouble, contact support@ayiojobs.com.au for assistance.

Yes, for all accounts. Email verification codes are required every time you sign in — for administrators, employers, and job seekers. This is automatic and requires no setup. It keeps every account secure by default.

AYIO Jobs is Australia's dedicated job board for the transport and logistics industry. We connect drivers, warehouse workers, logistics professionals and support staff with employers across Australia. Owned by AYIO Financial PTY LTD (ABN 41 670 505 816), we're based in Melbourne, Victoria.

Yes, we specialise in the full transport and logistics industry across 9 categories: Driving (truck, delivery, courier, bus, taxi), Warehouse & Distribution (forklift, pick packer, storeperson), Logistics & Office (dispatcher, fleet manager, freight forwarder), Machinery & Plant (excavator, crane, loader), Support Roles (mechanic, traffic controller, yard hand), Mechanical & Technical (diesel mechanic, auto electrician), Dealership & Sales (truck sales, parts interpreter), Compliance & Safety (WHS, chain of responsibility), and Transport Finance (fleet finance, leasing).

Unlike general job boards, we're built specifically for transport and logistics. We understand licence classes, tickets, endorsements, route types, vehicle experience and industry-specific requirements across driving, warehouse, logistics, machinery, support, mechanical, dealership, compliance and transport finance roles. This means better AI-powered matching and fewer irrelevant applications for everyone.

We cover all states and territories: NSW, VIC, QLD, WA, SA, TAS, NT, ACT. Jobs can be filtered by state and suburb/postcode to find roles in your specific area.

Our messaging system is secure and built into the platform. Employers can initiate conversations with candidates who have applied to their jobs. Candidates receive email notifications and push notifications when they get a message and can reply from their Dashboard. No personal contact details are shared unless both parties agree.

AYIO Jobs supports browser push notifications so you get instant alerts even when you're not on the site. You'll be notified about new matching jobs, new applications (for employers), application status updates (for candidates), and new messages. Enable push notifications from your Dashboard or when prompted by your browser.

We take security seriously. AYIO Jobs uses HTTPS for all connections, encrypted passwords (bcrypt hashing), CSRF protection on all forms, rate limiting to prevent abuse, and email-based login verification (OTP) on every sign-in. We never share your data with third parties without consent. We comply with Australian Privacy Principles and the Privacy Act 1988.

AYIO Jobs is owned and operated by AYIO Financial PTY LTD, an Australian company with ABN 41 670 505 816, based in Melbourne, Victoria.

Email us at info@ayiojobs.com.au or jobs@ayiojobs.com.au. We typically respond within 24-48 hours on business days.